Shipping policy

Shipping Policy for Plantncr

Thank you for shopping at Plantncr! We are committed to delivering your green companions and gardening essentials safely and quickly. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Rates & Costs

  • Free Delivery: We offer 100% Free Shipping on all orders across our delivery zones. There are no hidden charges or minimum order values required.
  • Cash on Delivery (COD): We provide Cash on Delivery as a payment option for our customers' convenience at no extra cost.

2. Order Processing & Delivery Time (Next-Day Delivery)

  • Processing Time: All orders are processed immediately.
  • Transit & Delivery Time: We proudly offer Next-Day Delivery. Orders placed today will be delivered to your doorstep on the very next day.
  • Note: Delivery delays can occasionally occur due to unforeseen circumstances like extreme weather conditions or local restrictions, but we always strive to keep you updated.

3. In-Store Display & Direct Shipping

  • Products on Display: Products that are showcased/on display at our physical retail store can be ordered directly by customers and will be shipped to their specified delivery address following our standard next-day delivery timeline.

4. Shipment Tracking

  • Once your order is dispatched, you will receive a notification with delivery details. If you have any questions about your delivery status, you can reach out to us directly.

5. Partial Deliveries

  • In case of partial deliveries (if some products from your order are missing), please contact us within 48 hours at +91 7827105278 or email us at suryanursery3@gmail.com with your order details. We will promptly ship the missing item(s) to you.
  • Please note: No exchange, return, or refund requests will be accepted due to incomplete orders. A refund pertaining to the missing items will only be provided if Plantncr is unable to fulfill the missing item(s).

6. Contact Us

If you have any questions regarding the delivery of your order, please feel free to contact us:

  • Phone: +91 7827105278
  • Email: suryanursery3@gmail.com